Terms and conditions

These Terms and Conditions ("Terms") govern your use of our website, mobile application, and any other services offered by us (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Account Registration

1. Eligibility: To register for an account with us, you must be at least 18 years old (or the age of majority in your jurisdiction) and provide valid identification.
2. KYC and Verification Requirements: We may require you to verify your identity and address to prevent money laundering and other financial crimes. You agree to cooperate with our verification procedures.
3. Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of your account login credentials.

Deposits and Withdrawals

1. Accepted Payment Methods: We accept various payment methods, including credit cards, e-wallets, and cryptocurrencies. Please see our website or mobile application for a list of accepted payment methods.
2. Minimum and Maximum Limits: There are minimum and maximum limits on deposits and withdrawals, which may vary depending on your account type and payment method.
3. Processing Times and Fees: We process deposits and withdrawals in a timely manner, but please note that processing times and fees may apply.
4. Anti-Money Laundering Policy: We have implemented measures to prevent money laundering, including know-your-customer (KYC) requirements and reporting suspicious transactions.

Bonuses and Promotions

1. How Bonuses Are Credited: Bonuses are credited to your account in accordance with our promotional terms and conditions.
2. Wagering Requirements: You must meet the wagering requirements for each bonus, as specified in our promotional terms and conditions.
3. Expiry and Abuse Clauses: Bonuses and promotions may have expiry dates or abuse clauses, which we reserve the right to enforce.

Gameplay and Fairness

1. RNG Usage: We use random number generators (RNGs) to ensure fair gameplay and prevent tampering.
2. Game Malfunctions: If a game malfunctions, we will investigate and resolve the issue promptly.
3. Limits on Play and Responsible Gaming Tools: You can set limits on your play or use our responsible gaming tools to manage your account.

Responsible Gambling

1. Self-Exclusion Options: You may self-exclude from playing for a specified period or permanently.
2. Deposit, Wager, and Session Limits: You can set limits on deposits, wagers, and sessions to control your gaming activity.
3. Help and Support Links: We provide links to responsible gaming organizations and support services.

Prohibited Activities

1. Bonus Abuse: You may not abuse our bonuses or promotions by using unfair tactics or exploiting loopholes.
2. Fraud, Collusion, or Manipulation: You may not engage in any fraudulent, collusive, or manipulative activity while playing on our platform.
3. Use of Bots or Automated Systems: You may not use bots or automated systems to play on our platform.

Account Suspension and Closure

1. Voluntary Account Closure: You may close your account at any time by contacting us in writing.
2. Breach of Terms: We reserve the right to suspend or close your account if you breach these Terms or engage in prohibited activities.
3. Inactivity and Dormant Accounts: If your account is inactive for an extended period, we may charge a monthly fee or close your account.

Privacy and Data Protection

1. Information Collected: We collect personal data to provide our Services and comply with regulatory requirements.
2. Use and Storage of Personal Data: We use your personal data in accordance with these Terms and applicable laws, including GDPR (if applicable).
3. GDPR Compliance (if applicable): We comply with the General Data Protection Regulation (GDPR) and related laws.

Limitation of Liability

1. Losses: You acknowledge that you may lose money while playing on our platform.
2. System Errors: We are not liable for system errors or technical issues that may arise during gameplay.
3. Third-Party Links: We are not responsible for the content or services provided by third-party links.

Amendments and Updates

1. Right to Modify the Terms: We reserve the right to modify these Terms at any time, with or without notice.
2. Notification of Changes: You acknowledge that we may notify you of changes to these Terms through our website, mobile application, or email.